Mission
To be a high-performance company that:
- Attracts customers and exceeds their expectations.
- Provides an enriching, fulfilling, and rewarding environment for employees.
- values long-term relationships with suppliers.
- Serves and supports the community.
Vision
Working towards achieving our vision by carefully crafting authentic, safe, innovative, responsible and sustainable tours and Exclusive Programs involving local communities and providing a learning and fun experience to our guests.
Our Core Values
Honesty
For us, as a company, it is very important that the information provided to our customers is honest and true. This value is, what makes us different and helps us to make decisions based on firm and true facts.
Teamwork
We have built a team that works result-orientated; unifying talent and give-and-take to respect and join different opinions, knowledge, and abilities because teamwork and mutual support build the foundation of our relationship.
We respect the individual
Respect is considered as the fundamental base of the relations within our company. We value human dignity, accept our differences and consider our rights and those of others in order to establish a polite and friendly working environment.
Services Quality
Service quality is one of our most important values which demands all our effort, determination, and courage to be successful in what we are doing and the services we are providing. We conduct our work with dedication and without mistakes, optimizing delivery time and putting effort into what we do to achieve results of quality.
Communication
Each one of us must interact transparently and appropriately, trying to strengthen our interpersonal relations and the image of the company. We are conscious that our communication generates perceptions, expectations, and requirements which motivate us to improve our behavior, attitude, and knowledge.
Loyalty
Our team members must show loyalty; referring to faithfulness, commitment, identification, pride, membership, confidentially, and interest defense; in any moment for and in the name of the company.
Constructive Spirit
Constructed spirit refers to a positive attitude, optimism, increase of the value chain, creativity and good faith that must be shown and lived by those who work in our company.
Community and Environment
We commit socially and culturally to the community and adapt our business strategies to the preservation of the environment